Privacy Policy

Miami Blue Spa is a licensed facial spa located at 12411 Biscayne Blvd, Suite 3, North Miami, FL 33181, owned and operated by Lisa Robbins, Florida-licensed Facial Specialist (DBPR license FB9761750). This Privacy Policy explains how we collect, use, and protect information when you visit miamibluespa.com or book services with us.

We collect information you provide directly to us when you book an appointment, contact us, or sign up for communications:

• Name, email address, phone number, and mailing address
• Skin concerns, medical history, and treatment preferences shared during consultation
• Payment card information (processed securely by our booking system — we do not store full card numbers)
• Photos taken with your consent for treatment planning, before/after records, or marketing purposes

We also collect information automatically when you visit our website:

• Pages visited, time spent on each page, referring website, browser type, and device
• Approximate location (country/region — never precise location without permission)
• Cookies and similar technologies (see our Cookie Policy)

We use the information we collect to:

• Schedule, deliver, and provide aftercare for your treatments
• Communicate with you about appointments, products, promotions, and policies
• Customize treatments to your specific skin concerns and preferences
• Process payments and send receipts
• Comply with legal, tax, and accounting obligations
• Improve our website, services, and client experience

We never sell your personal information to anyone.

We share information only with trusted third parties who help us operate the spa, and only to the extent necessary:

• Booking and payment platforms (e.g., our scheduling system) for appointment management and secure payment processing
• Google Analytics for anonymized website traffic analysis
• Email service providers for appointment confirmations and (with your consent) newsletters
• Professional advisors (accountants, attorneys) when required
• Law enforcement or regulators when legally required

We require all third parties to use information only for the purposes we specify and to protect your data with reasonable security measures.

Our website uses cookies and similar tracking technologies. You can manage your preferences through our cookie consent banner or your browser settings. See our Cookie Policy for details.

You have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time
• Receive a portable copy of your data

To exercise any of these rights, email us at lisa@miamibluespa.com. We will respond within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to know what categories of personal information we collect, use, and share
• Right to delete personal information we collected from you
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising these rights

To exercise these rights, contact us at lisa@miamibluespa.com or call 305-775-3214.

If you are visiting from the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation: access, rectification, erasure, restriction of processing, data portability, and the right to object to processing or lodge a complaint with your local data protection authority. Our legal basis for processing is typically your consent or the performance of services you have requested. Contact lisa@miamibluespa.com to exercise any of these rights.

Miami Blue Spa offers facial services for teens beginning at age 13. We do not knowingly collect personal information from children under 13 through our website. For minors aged 13–17, we require a parent or legal guardian to provide consent before treatment and to be present during the initial consultation. If you believe a child under 13 has provided us with information through our website, please contact us and we will promptly delete it.

We use industry-standard physical, administrative, and technical safeguards to protect your information, including encrypted booking and payment systems, secure storage of paper records, and limited staff access on a need-to-know basis. No system is 100% secure; in the unlikely event of a breach, we will notify affected clients as required by law.

We retain client information for as long as necessary to provide services, comply with legal obligations (Florida law requires retention of treatment records for at least 5 years), resolve disputes, and enforce agreements. After that period, information is securely deleted or anonymized.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates when the policy was last revised. For material changes, we will notify clients with active appointments by email.

For any privacy-related questions or to exercise your rights:

• Email: lisa@miamibluespa.com
• Phone: (305) 775-3214
• Mail: Miami Blue Spa · 12411 Biscayne Blvd, Suite 3 · North Miami, FL 33181